Collecting and analyzing feedback

Collecting and analyzing feedback includes benchmarking and planning future improvements to the report’s content and readability.

As a result of the overall reporting process, a crucial feedback loop has been established. All of the inputs from key stakeholders and report users, both internal and external, should be carefully reviewed. Lessons learned should be fed into the management loop to improve and fine-tune the company’s sustainable development objectives and overall performance.

> See the "Step-by-step" guide for further information.