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Review and learning

Review and learning is based on the outcome of the follow-up process, including feedback received on the report. Management should ask the following questions:

  • What went right?
  • What went wrong?
  • Where is immediate or further action needed?
  • What changes are needed in the management process (i.e. objectives, strategies, planning and follow-up) to further enhance performance?

Answers to these questions will help develop and continuously fine-tune the management process in order to achieve the overall objectives and targets related to sustainable development.
Review and learning phase Follow-up and appraisal of activities Activities needed to fulfill the operational planning Planning phase Overall objectives for SD Collecting and analyzing feedbac Distributing the report Constructing the report Planning the report Defining the reporting objectives Reporting process Management process Review and learning phase Follow-up and appraisal of activities Activities needed to fulfill the operational planning Planning phase Overall objectives for SD Collecting and analyzing feedback Distributing the report Constructing the report Planning the report Defining the reporting objectives Selecting the approach Building the commitment