GRI G3.1 INDEX

This 2012 GRI index and report supplements our 2012 Corporate Responsibility Report (for the fiscal year 2012 that ended January 28). This report and our GRI index fulfill the requirements of the GRI-G3 reporting guidelines at Application Level A, as checked by the Global Reporting Initiative and confirmed in their statement. You may view the GRI application level table that serves as the basis for this assessment.

Our full GRI report may be viewed in PDF form for printing or review purposes, with links provided to any supplemental or supporting references.
Coverage Key:       Full   Full coverage
  Partial   Partial coverage
  Not reported   No coverage
1. Strategy and Analysis Coverage Information Links
1.1
Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy.
   Full CEO Statement  
1.2
Description of key impacts, risks, and opportunities.
   Full Key Impacts, Risks, Opportunities
Corporate Responsibility Report - 2011
Corporate Responsibility Report - 2012
2. Organizational Profile Coverage Information Links
2.1
Name of the organization.
   Full Dell Inc.  
2.2
Primary brands, products, and/or services.
   Full Primary Brands, Services
10-K 2012 P. #5-7, 41
2.3
Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.
   Full Operational Structure
10-K 2012 P. #4-5
2.4
Location of the organization's headquarters.
   Full Dell Inc.
One Dell Way
Round Rock, Texas 78682
USA
10-K 2012 P. #4
2.5
Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.
   Full Countries of Operation
10-K 2012 P. #8, 125-133
2.6
Nature of ownership and legal form.
   Full Dell Inc. is a Delaware corporation.
10-K 2012 P. #1
2.7
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
   Full Markets Served
10-K 2012 P. #4,8
2.8
Scale of reporting organization:
   Full Scale of Organization
10-K 2012 P. #10, 57
Proxy Stmt 2012 P. #64
2.9
Significant changes during the reporting period regarding its size, structure, or ownership including: - The location of, or changes in operations, including facility openings, closings, and expansions; and - Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations).
   Full No signficant changes
10-K 2012 P. #10, 21
2.10
Awards received in the reporting period.
   Full Awards Received
Diversity Awards and Recognition
3. Report Parameters
Report Profile Coverage Information Links
3.1
Reporting period (e.g., fiscal/calendar year) for information provided.
   Full Reporting Period  
3.2
Date of most recent previous report (if any).
   Full The report was published on September 6, 2011.
Corporate Responsibility Report - 2011
3.3
Reporting cycle (annual, biennial, etc.).
   Full Annual  
3.4
Contact point for questions regarding the report or its contents.
   Full Contact Point  
Report Scope and Boundary Coverage Information Links
3.5
Process for defining report content, including: - Determining materiality; - Prioritizing topics within the report; and - Identifying stakeholders the organization expects to use the report.
   Full Define Report Content
Stakeholder Engagement
3.6
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers).
   Full Boundary of Report  
3.7
State any specific limitations on the scope or boundary of the report.
   Full Limit on Report Scope  
3.8
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.
   Full Basis for Reporting
10-K 2012
3.9
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.
   Full Data Measurement & Calculations  
3.10
Explanation of the effect of any restatements of information provided in earlier reports, and the reasons for such restatement (e.g., mergers/acquisitions, change of base years/periods, nature of business measurement methods).
   Full Restatements  
3.11
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
   Full Changes from Previous  
3.12
Table identifying the location of the Standard Disclosures in the report.
   Full To see Dell's GRI index, visit: http://content.dell.com/u...  
Assurance Coverage Information Links
3.13
Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s).
   Full Assurances Practices
ICF Letter 2009
ICF Letter 2010
ICF Letter 2011
ICF Letter 2008
FY12 AA1000 Assurance Statement
Materiality Analysis for CR
4. Governance, Commitments, and Engagement
Governance Coverage Information Links
4.1
Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.
   Full Structure, Committees
Board of Directors
Corporate Governance Website
Leadership Development and Compensation Committee Charter
Governance and Nominating Committee charter
Audit committee charter
4.2
Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement).
   Full Chair/CEO Separation
Proxy Stmt 2012
Board of Directors
Corporate Governance Website
4.3
For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members.
   Full Board Members
Proxy Stmt 2012 P. #12-13
Corporate Governance Website
Board of Directors
4.4
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
   Full Communicate with Board
Proxy Stmt 2012 P. #17
4.5
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance).
   Full Compensation Linkage  
4.6
Processes in place for the highest governance body to ensure conflicts of interest are avoided.
   Full Conflicts of Interest
Corporate Governance Website
4.7
Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity.
   Full Board Qualifications
Proxy Stmt 2012 P. #4
Corporate Governance Website
4.8
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.
   Full Economic, Environmental, Social Values
Code of Conduct
Corporate Accountability Website
4.9
Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
   Full Economic, Environmental, Social Oversight
EICC Code of Conduct 4.0 (2012)
4.10
Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance.
   Full The governance and nominating committee oversees the board's annual self evaluation.
Governance and Nominating Committee charter
Corporate Governance Website
Commitments to External Initiatives Coverage Information Links
4.11
Explanation of whether and how the precautionary approach or principle is addressed by the organization.
   Full Precautionary Approach
Chemical Use Policy
4.12
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.
   Full Principles Endorsed
United Nations Global Compact
ILO Health and Safety
ILO Labor Standards
Supplier Global Citizenship Commitment
Corporate Accountability Website
4.13
Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: - has positions in governance bodies; - participates in projects or committees; - provides substantive funding beyond routine membership dues; - views membership as strategic.
   Full Memberships
Stakeholder Engagement
Stakeholder Engagement Coverage Information Links
4.14
List of stakeholder groups engaged by the organization.
   Full Stakeholders Engaged
Corporate Responsibility Report - 2011 P. #52-54
Corporate Responsibility Report - 2008 P. #29-31
Corporate Responsibility Report - 2009 P. #30,31
Corporate Responsibility Report - 2010 P. #41
Corporate Responsibility Report - 2012 P. #95-96
Stakeholder Engagement
4.15
Basis for identification and selection of stakeholders with whom to engage.
   Full Identify Stakeholder
Stakeholder Engagement Model
Stakeholder Philosophy
4.16
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Also please indicate the principles formulated at corporate level that guide your company's stakeholder engagement at site level. Please attach/provide supporting documents or indicate website.
   Full Stakeholder Engagement
SRI meeting example
Sustainability Commitment presentation
Stakeholder Engagement Model
Corporate Responsibility Report - 2011 P. #50-53
Corporate Responsibility Report - 2012 P. #95-96
Stakeholder Engagement
4.17
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.
   Full Engagement Result
Stakeholder Feedback
5. Management Approach and Performance Indicators
Economic
Economic: Disclosure on Management Approach Coverage Information Links
EC
DISCLOSURE ON MANAGEMENT APPROACH - Concise disclosure on the Management Approach items outlined below with reference to the following Economic Aspects:
  • Economic Performance;
  • Market Presence; and
  • Indirect Economic Impacts.
   Full Economic Disclosure on Management Approach
10-K 2012 P. #1-10
Economic Performance Indicators
Aspect: Economic Performance Coverage Information Links
EC1
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
   Partial Economic Value Generated
10-K 2012 P. #62, 94
EC2
Financial implications and other risks and opportunities for the organization's activities due to climate change.
   Full Climate Change Financial Risk
Environment
Global Environmental Policy
EC3
Coverage of the organization's defined benefit plan obligations.
   Full Benefit Plan Coverage
Benefits Website - External
EC4
Significant financial assistance received from government.
   Not Reported Governmental Financial Assistance
10-K 2012
Aspect: Market Presence Coverage Information Links
EC5
Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation.
   Not Reported Entry Wage Ratios
Code of Conduct P. #17
EC6
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.
   Full Local Supplier Use
Supplier Diversity Overview
EC7
Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.
   Full Local Hiring  
Aspect: Indirect Economic Impacts Coverage Information Links
EC8
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.
   Full Local Investment Impact
Sample Youth Learning program report
EC9
Understanding and describing significant indirect economic impacts, including the extent of impacts.
   Full Indirect Economic Impacts
Brookings Research
REAP Youth Learning
Environmental
Environmental: Disclosure on Management Approach Coverage Information Links
EN
DISCLOSURE ON MANAGEMENT APPROACH - Concise disclosure on the Management Approach items outlined below with reference to the following Environmental Aspects:
  • Materials;
  • Energy;
  • Water;
  • Biodiversity;
  • Emissions, Effluents, and Waste;
  • Products and Services;
  • Compliance;
  • Transport; and
  • Overall.
   Full Environmental Disclosure on Management Approach
Forest Product Stewardship Model
Corporate Responsibility Report - 2011 P. #5, 7-8, 15-24
Corporate Responsibility Report - 2012 P. #9-46
Supplier Global Citizenship Commitment
Climate Change Principles
Global Environmental Policy
Environmental Performance Indicators
Aspect: Materials Coverage Information Links
EN1
Materials used by weight or volume. See Indicator Protocol for guidance on calculation.
   Partial Materials Used
Greener Materials
Global Environmental Policy
EN2
Percentage of materials used that are recycled input materials.
   Partial Use of Recycled Input
Corporate Responsibility Report - 2011 P. #14-15, 18-19
Corporate Responsibility Report - 2012 P. #18, 28-30
Forest Stewardship
Transportation and Logistics
Aspect: Energy Coverage Information Links
EN3
Direct energy consumption by primary energy source.
   Full Direct Energy Use  
EN4
Indirect energy consumption by primary source.
   Full Indirect Energy Use  
EN5
Energy saved due to conservation and efficiency improvements.
   Full Energy Saved
Carbon Disclosure Project Website
EN6
Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives.
   Full Product Energy Saved
Dell on Dell: Energy Efficiency
Corporate Responsibility Report - 2011 P. #6, 14-17, 22
Corporate Responsibility Report - 2012 P. #6, 16-17, 33-39
Transportation and Logistics
Energy Efficiency Tools
Energy Efficiency & Green IT
80 PLUS Titanium PSU Energy Efficiency
EN7
Initiatives to reduce indirect energy consumption and reductions achieved.
   Partial Reduce Indirect Energy
Transportation and Logistics
Design for Environment
Aspect: Water Coverage Information Links
EN8
Total water withdrawal by source.
   Full Water Withdrawal
Table GRI EN8 Water
EN9
Water sources significantly affected by withdrawal of water.
   Not Reported Water Sources Affected  
EN10
Percentage and total volume of water recycled and reused.
   Full Water Reused  
Aspect: Biodiversity Coverage Information Links
EN11
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
   Not Reported Biodiverse Land  
EN12
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
   Not Reported Impact on Biodiversity  
EN13
Habitats protected or restored.
   Full Restored Habitats
Partnerships & Advanced environmental Initiatives
EN14
Strategies, current actions, and future plans for managing impacts on biodiversity.
   Full Biodiversity Strategy
Bamboo Packaging
Global Environmental Policy
Partnerships & Advanced environmental Initiatives
EN15
Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.
   Not Reported Endangered Species  
Aspect: Emissions, Effluents, and Waste Coverage Information Links
EN16
Total direct and indirect greenhouse gas emissions by weight.
   Full Direct, Indirect Greenhouse Gas
FY12 AA1000 Assurance Statement
Corporate Responsibility Report - 2012 P. #5, 26-27
Sustainable Operations
Carbon Disclosure Project Website
Environment
EN17
Other relevant indirect greenhouse gas emissions by weight.
   Full Other Indirect Greenhouse Gas
Corporate Responsibility Report - 2012 P. #5, 26-27
Carbon Disclosure Project Website
EN18
Initiatives to reduce greenhouse gas emissions and reductions achieved.
   Full Greenhouse Gas Reductions  
EN19
Emissions of ozone-depleting substances by weight.
   Partial Ozone-Depleting Emissions  
EN20
NOx, SOx, and other significant air emissions by type and weight.
   Partial NOx, SOx & Other Air Emissions  
EN21
Total water discharge by quality and destination.
   Not Reported Water Discharge  
EN22
Total weight of waste by type and disposal method.
   Partial Total Waste  
EN23
Total number and volume of significant spills.
   Full Significant Spills
Diesel Fuel Spill 2008
EN24
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.
   Partial Hazardous Waste  
EN25
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff.
    Water Discharge Impact  
Aspect: Products and Services Coverage Information Links
EN26
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
   Full Mitigate Product Impact
Corporate Responsibility Report - 2012 P. #14-19, 33-39
Sustainable business responsibility
Materials Restricted for Use -6T198
EN27
Percentage of products sold and their packaging materials that are reclaimed by category.
   Partial Sold Products Packaging Reclaimed  
Aspect: Compliance Coverage Information Links
EN28
Monetary value of significant fines and total number of non-monetary sanctions/convictions for non-compliance with environmental laws and regulations.
   Full Environmental Law Non-compliance  
Aspect: Transport Coverage Information Links
EN29
Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce.
   Partial Transport Impact  
Aspect: Overall Coverage Information Links
EN30
Total environmental protection expenditures and investments by type.
   Partial Environmental Protection Expenditures  
Labor Practices and Decent Work
Labor Practices and Decent Work: Disclosure on Management Approach Coverage Information Links
LA
DISCLOSURE ON MANAGEMENT APPROACH Concise disclosure on the following Management Approach items with reference to the Labor Aspects listed below. The ILO Tripartite Declaration Concerning Multinational Enterprises and Social Policy (in particular the eight core conventions of the ILO) and the Organisation for Economic Cooperation and Development Guidelines for Multinational Enterprises, should be the primary reference points.
  • Employment;
  • Labor/Management Relations;
  • Occupational Health and Safety;
  • Training and Education; and
  • Diversity and Equal Opportunity.
  • Equal remuneration for women and men. [G3.1 Reporting Only]
   Partial Labor Practices Disclosure on Management Approach
EICC version 3.0 (2009)
Diversity & EEO Policy
Corporate Responsibility Report - 2012 P. #59-77
Corporate Accountability Website
Diversity and Inclusion
Human Rights and Labor Policy Statement
Electronic Industry Citizenship Coalition (EICC) website
Labor Practices and Decent Work Performance Indicators
Aspect: Employment Coverage Information Links
LA1
Total workforce by employment type, employment contract, and region, broken down by gender.
    Total Workforce  
LA2
Total number and rate of new employee hires and employee turnover by age group, gender, and region.
    Employee Turnover  
LA3
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operations.
   Full Employee Benefits  
LA15
Return to work and retention rates after parental leave, by gender.
   Full Return to Work  
Aspect: Labor/Management Relations Coverage Information Links
LA4
Percentage of employees covered by collective bargaining agreements
    Collective Bargaining Coverage
Human Rights and Labor Policy Statement
LA5
Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.
   Not Reported Notice Operational Changes  
Aspect: Occupational Health and Safety Coverage Information Links
LA6
Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.
   Partial Health & Safety Committees  
LA7
Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender.
   Partial Injury Fatality Rates
Corporate Responsibility Report - 2012 P. #7
LA8
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.
   Partial Disease Education Programs
Corporate Responsibility Report - 2011 P. #34 - 36
Corporate Responsibility Report - 2012 P. #66-67
Employee Health & Wellness Website
LA9
Health and safety topics covered in formal agreements with trade unions.
   Not Reported Trade Union Health & Safety  
Aspect: Training and Education Coverage Information Links
LA10
Average hours of training per year per employee, by gender, and by employee category.
   Partial Average Hours Training  
LA11
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.
   Full Skills Management Program  
LA12
Percentage of employees receiving regular performance and career development reviews, by gender.
   Partial Formal Review
Talent Management
Aspect: Diversity and Equal Opportunity Coverage Information Links
LA13
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.
   Not Reported Diversity Indicators
Board of Directors
Dell by the Numbers P. #7
LA14
Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.
   Not Reported Female to Male Salary Ratio  
Human Rights
Human Rights: Disclosure on Management Approach Coverage Information Links
HR
Provide concise disclosure on the implementation of due diligence processes on the following Management Approach items, with reference to the human rights Aspects listed below. The primary reference points should be the ILO Tripartite Declaration Concerning Multinational Enterprises and Social Policy and the Organisation for Economic Cooperation and Development Guidelines for Multinational Enterprises.
  • Investment and Procurement Practices;
  • Non-discrimination;
  • Freedom of Association and Collective Bargaining;
  • Child Labor;
  • Prevention of Forced and Compulsory Labor;
  • Security Practices;
  • Indigenous Rights;
  • Assessment; and
  • Remediation.
   Partial Human Rights Disclosure on Management Approach
EICC version 3.0 (2009)
Human Rights and Labor Policy Statement
Code of Conduct
EICC Code of Conduct 4.0 (2012)
Human Rights Performance Indicators
Aspect: Investment and Procurement Practices Coverage Information Links
HR1
Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.
   Partial Agreements w/ Human Rights Clauses
Supplier Global Citizenship Commitment
HR2
Percentage of significant suppliers, contractors, and other business partners that have undergone human rights screening, and actions taken.
   Partial Supplier Screening Tips
Corporate Responsibility Report - 2012 P. #53
Supplier Principles
HR3
Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.
   Partial Human Rights Training
Corporate Responsibility Report - 2012 P. #8, 93-98
Code of Conduct P. #54
Aspect: Non-Discrimination Coverage Information Links
HR4
Total number of incidents of discrimination and corrective actions taken.
   Not Reported Discrimination Incidents  
Aspect: Freedom of Association and Collective Bargaining Coverage Information Links
HR5
Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights.
   Partial Collective Bargaining Risk
Human Rights and Labor Policy Statement
EICC Code of Conduct 4.0 (2012)
Aspect: Child Labor Coverage Information Links
HR6
Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.
   Partial Child Labor Risk
EICC version 3.0 (2009) P. #2
Supplier Principles
Human Rights and Labor Policy Statement
Supplier Accountability Approach and Standards
EICC Code of Conduct 4.0 (2012)
Aspect: Forced and Compulsory Labor Coverage Information Links
HR7
Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.
   Partial Forced Labor Risk
EICC version 3.0 (2009) P. #2
Supplier Principles
Electronic Industry Citizenship Coalition (EICC) website
Supplier Global Citizenship Commitment
Supplier Accountability Approach and Standards
EICC Code of Conduct 4.0 (2012)
Slavery and Human Trafficking
Aspect: Security Practices Coverage Information Links
HR8
Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations.
   Not Reported Security Training  
Aspect: Indigenous Rights Coverage Information Links
HR9
Total number of incidents of violations involving rights of indigenous people and actions taken.
   Partial Indigenous People Violations  
Aspect: Asessment Coverage Information Links
HR10
Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.
   Partial Human Rights Reviews  
Aspect: Remediation Coverage Information Links
HR11
Number of grievances related to human rights filed, addressed, and resolved through formal grievance mechanisms.
   Not Reported Human Rights Grievances  
Society
Society: Disclosure on Management Approach Coverage Information Links
SO
Provide a concise disclosure on the following Management Approach items with reference to the Society Aspects:
  • Local Communities;
  • Corruption;
  • Public Policy;
  • Anti-Competitive Behavior; and
  • Compliance.
   Full Society Disclosure on Management Approach
Ethics website and Helpline
Code of Conduct
Privacy Policy
Public Policy
Corporate Accountability Website
Giving and Communities
Society Performance Indicators
Aspect: Community Coverage Information Links
SO1
Percentage of operations with implemented local community engagement, impact assessments, and development programs.
   Full Impacts on Community  
SO9
Operations with significant potential or actual negative impacts on local communities.
   Not Reported Negative Impacts  
SO10
Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.
   Not Reported Prevention Measures  
Aspect: Corruption Coverage Information Links
SO2
Percentage and total number of business units analyzed for risks related to corruption.
   Full Corruption Risk  
SO3
Percentage of employees trained in organization's anti-corruption policies and procedures.
   Full Anti-Corruption Training  
SO4
Actions taken in response to incidents of corruption.
   Full Corruption Response  
Aspect: Public Policy Coverage Information Links
SO5
Public policy positions and participation in public policy development and lobbying.
   Partial Public Policy Position
Public Policy
SO6
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.
   Partial Political Contribution
Public Policy
Aspect: Anti-Competitive Behavior Coverage Information Links
SO7
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.
   Full Monopoly Litigation  
Aspect: Compliance Coverage Information Links
SO8
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations (e.g. human rights).
   Partial Non-Compliance w/ Law Fines
10-K 2011
Corporate Responsibility Report - 2011 P. #53-54
10-K 2012
Corporate Responsibility Report - 2012 P. #95-98
Product Responsibility
Product Responsibility: Disclosure on Management Approach Coverage Information Links
PR
DISCLOSURE ON MANAGEMENT APPROACH - Concise disclosure on the following Management Approach items with reference to the Product Responsibility Aspects:
  • Customer Health and Safety;
  • Product and Service Labeling;
  • Marketing Communications;
  • Customer Privacy; and
  • Compliance.
   Full Product Responsibility Disclosure on Mgmt. Approach
Corporate Responsibility Report - 2012
Privacy Policy
Regulatory Compliance
Product Responsibility Performance Indicators
Aspect: Customer Health and Safety Coverage Information Links
PR1
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.
   Full Product Safety Assess
Latitude E6400 Product Carbon Footprint
Optiplex Product Carbon Footprint
Corporate Responsibility Report - 2012 P. #5-6, 10-46
Design for Environment
Environment
Product Safety, EMC & Environmental Datasheets
Streak Tablet Carbon Footprint
Global Environmental Policy
Carbon footprint of PowerEdge R710 Server White Paper
PR2
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes.
   Not Reported Product Health & Safety Non-compliance
Global Environmental Policy
Aspect: Product and Service Labeling Coverage Information Links
PR3
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.
   Full Product Information Labeling
Corporate Responsibility Report - 2012 P. #5-6, 10-58
Regulatory Compliance
Supply Chain
EICC Code of Conduct 4.0 (2012)
PR4
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
   Partial Labeling Non-compliance
Financial Reporting P. #94
PR5
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.
   Partial Customer Satisfaction  
Aspect: Marketing Communications Coverage Information Links
PR6
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
   Full Marketing Law Programs  
PR7
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes.
   Not Reported Marketing Non-compliance  
Aspect: Customer Privacy Coverage Information Links
PR8
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
   Partial Customer Privacy Breach  
Aspect: Compliance Coverage Information Links
PR9
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services
   Not Reported Total Non-compliance Fines  
Coverage Key:       Full   Full coverage
  Partial   Partial coverage
  Not reported   No coverage