GRI G3 INDEX

This 2009 GRI report serves as our complete sustainability report. We are self-declaring a GRI Application Level of "B."

You may view the the GRI application level table for clarification as to the basis for our application level.

Our full GRI report may be viewed in PDF form for printing or review purposes.
1. Strategy and Analysis Information Links
1.1
Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy.
CEO Statement  
1.2
Description of key impacts, risks, and opportunities.
Key Impacts, Risks, Opportunities
  Page(s)
2009 WHR 10-K 6-11
Carbon Disclosure Project
Code of Ethics
Whirlpool and Habitat for Humanity
Cook for the Cure Presented by KitchenAid
Consulado da Mulher
Boys & Girls Club
Reducing GHG Emissions
EHS Policy
2009 Whirlpool Corporation Annual Report 3-7
2. Organizational Profile Information Links
2.1
Name of the organization.
Whirlpool Corporation  
2.2
Primary brands, products, and/or services.
Primary Brands, Services  
2.3
Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.
Operational Structure  
2.4
Location of the organization's headquarters.
Whirlpool Corporation
2000 N. M-63
Benton Harbor, Michigan 49022
USA  
2.5
Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.
Countries of Operation
  Page(s)
2009 WHR 10-K 11
2.6
Nature of ownership and legal form.
Whirlpool Corporation is a publicly owned company governed by a board of directors.
  Page(s)
2009 WHR 10-K
2.7
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
Markets Served  
2.8
Scale of reporting organization, including: - Number of employees; - Net sales (for private sector organizations) or net revenues (for public sector organizations); - Total capitalization broken down in terms of debt and equity (for private sector organizations); and - Quantity of products or services provided.
Scale of Organization
  Page(s)
2009 WHR 10-K 2, F-60
2009 Proxy Statement 20
2.9
Significant changes during the reporting period regarding its size, structure, or ownership including: - The location of, or changes in operations, including facility openings, closings, and expansions; and - Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations).
Significant Changes
  Page(s)
2009 WHR 10-K F-6
WHR Q308 Earnings Release
2.10
Awards received in the reporting period.
Awards Received
  Page(s)
Additional Awards for 2009
3. Report Parameters
Report Profile Information Links
3.1
Reporting period (e.g., fiscal/calendar year) for information provided.
Reporting Period  
3.2
Date of most recent previous report (if any).
Previous Report  
3.3
Reporting cycle (annual, biennial, etc.).
Whirlpool Corporation anticipates reporting GRI data on an annual basis.  
3.4
Contact point for questions regarding the report or its contents.
Contact Point  
Report Scope and Boundary Information Links
3.5
Process for defining report content, including: - Determining materiality; - Prioritizing topics within the report; and - Identifying stakeholders the organization expects to use the report.
Define Report Content  
3.6
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.
Boundary of Report
  Page(s)
Whirlpool Corp 2008 10-K F-23
3.7
State any specific limitations on the scope or boundary of the report.
Limit on Report Scope  
3.8
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.
Basis for Reporting  
3.9
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.
Data Measurement & Calculations
  Page(s)
Whirlpool Corp 2008 10-K
3.10
Explanation of the effect of any restatements of information provided in earlier reports, and the reasons for such restatement (e.g., mergers/acquisitions, change of base years/periods, nature of business measurement methods).
Whirlpool Corporation has no changes to report from previous reporting periods.  
3.11
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
Whirlpool Corporation has no changes to report from previous reporting periods.  
3.12
Table identifying the location of the Standard Disclosures in the report.
GRI Content Index  
Assurance Information Links
3.13
Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s).
Assurances Practices
  Page(s)
2009 WHR 10-K
Supplier Code of Conduct
Code of Ethics
4. Governance, Commitments, and Engagement
Governance Information Links
4.1
Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.
Structure, Committees  
4.2
Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement).
Chair/CEO Separation  
4.3
For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.
Board Members  
4.4
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
Communicate with Board
  Page(s)
2010 Proxy Statement 16
4.5
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance).
Compensation Linkage  
4.6
Processes in place for the highest governance body to ensure conflicts of interest are avoided.
Conflicts of Interest
  Page(s)
2009 Proxy Statement
Corporate Goverance Guidelines and Policies
4.7
Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics.
Board Qualifications
  Page(s)
2010 Proxy Statement
Corporate Goverance Guidelines and Policies
4.8
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.
Economic, Environmental, Social Values
  Page(s)
Code of Ethics
Supplier Code of Conduct
Whirlpool Vision and Values
EHS Policy
4.9
Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
Economic, Environmental, Social Oversight
  Page(s)
Code of Ethics
EHS Policy
4.10
Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance.
Board Evaluation
  Page(s)
2010 Proxy Statement
Corporate Goverance Guidelines and Policies
Whirlpool Bylaws
Whirlpool Board Committee Charters
Commitments to External Initiatives Information Links
4.11
Explanation of whether and how the precautionary approach or principle is addressed by the organization.
Precautionary Approach
  Page(s)
EHS Policy
4.12
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.
Principles Endorsed
  Page(s)
Carbon Disclosure Project
Pew Center on Climate Change BELC
4.13
Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: - has positions in governance bodies; - participates in projects or committees; - provides substantive funding beyond routine membership dues; - views membership as strategic.
Memberships  
Stakeholder Engagement Information Links
4.14
List of stakeholder groups engaged by the organization.
Stakeholders Engaged
  Page(s)
Supplier Code of Conduct
Code of Ethics
Pew Center on Climate Change BELC
4.15
Basis for identification and selection of stakeholders with whom to engage.
Identify Stakeholder  
4.16
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Also please indicate the principles formulated at corporate level that guide your company's stakeholder engagement at site level. Please attach/provide supporting documents or indicate website.
Stakeholder Engagement  
4.17
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.
Engagement Result
  Page(s)
Whirlpool and Habitat for Humanity
Cook for the Cure Presented by KitchenAid
Consulado da Mulher
Boys & Girls Club
Whirlpool and the Environment
Reducing GHG Emissions
Sustainability Reporting
5. Management Approach and Performance Indicators
Economic
Economic: Disclosure on Management Approach Information Links
EC
DISCLOSURE ON MANAGEMENT APPROACH Provide a concise disclosure on the Management Approach items outlined below with reference to the following Economic Aspects:
  • Economic Performance;
  • Market Presence; and
  • Indirect Economic Impacts.
Economic Disclosure on Management Approach
  Page(s)
2009 WHR 10-K F2
Whirlpool and Habitat for Humanity
Cook for the Cure Presented by KitchenAid
Consulado da Mulher
Boys & Girls Club
American Foundation for the Blind Appliance Accessibility Gu...
Economic Performance Indicators
Aspect: Economic Performance Information Links
EC1
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
Economic Value Generated
  Page(s)
2009 WHR 10-K F-58, F-24
EC2
Financial implications and other risks and opportunities for the organization's activities due to climate change.
Climate Change Financial Risk  
EC3
Coverage of the organization's defined benefit plan obligations.
Benefit Plan Coverage  
EC4
Significant financial assistance received from government.
Governmental Financial Assistance
  Page(s)
Whirlpool Corp 2008 10-K F-4, F-42
2009 WHR 10-K F-4, F-47
Aspect: Market Presence Information Links
EC6
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.
Local Supplier Use
  Page(s)
Supplier Code of Conduct
EC7
Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.
Local Hiring  
Aspect: Indirect Economic Impacts Information Links
EC8
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.
Local Investment Impact  
Environmental
Environmental: Disclosure on Management Approach Information Links
EN
DISCLOSURE ON MANAGEMENT APPROACH Provide a concise disclosure on the Management Approach items outlined below with reference to the following Environmental Aspects:
  • Materials;
  • Energy;
  • Water;
  • Biodiversity;
  • Emissions, Effluents, and Waste;
  • Products and Services;
  • Compliance;
  • Transport; and
  • Overall.
Environmental Disclosure on Management Approach
  Page(s)
Whirlpool and the Environment
Environmental Performance Indicators
Aspect: Energy Information Links
EN3
Direct energy consumption by primary energy source.
Direct Energy Use  
EN4
Indirect energy consumption by primary source.
Indirect Energy Use  
Aspect: Water Information Links
EN8
Total water withdrawal by source.
Water Withdrawal  
EN10
Percentage and total volume of water recycled and reused.
Water Reused  
Aspect: Biodiversity Information Links
EN11
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
Biodiverse Land  
EN12
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
Impact on Biodiversity
  Page(s)
Sustainability Reporting
Aspect: Emissions, Effluents, and Waste Information Links
EN16
Total direct and indirect greenhouse gas emissions by weight.
Direct, Indirect Greenhouse Gas
  Page(s)
WHR Corporate Webpage - EHS Data
EN17
Other relevant indirect greenhouse gas emissions by weight.
Other Indirect Greenhouse Gas  
EN18
Initiatives to reduce greenhouse gas emissions and reductions achieved.
Greenhouse Gas Reductions  
EN19
Emissions of ozone-depleting substances by weight.
Ozone-Depleting Emissions  
EN20
NOx, SOx, and other significant air emissions by type and weight.
NOx, SOx & Other Air Emissions  
EN21
Total water discharge by quality and destination.
Water Discharge  
EN22
Total weight of waste by type and disposal method.
Total Waste  
EN23
Total number and volume of significant spills.
Significant Spills  
EN24
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.
Hazardous Waste  
EN25
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff.
Water Discharge Impact  
Aspect: Products and Services Information Links
EN26
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
Mitigate Product Impact
  Page(s)
Energy and Water Saving
EN27
Percentage of products sold and their packaging materials that are reclaimed by category.
Sold Products Packaging Reclaimed  
Aspect: Compliance Information Links
EN28
Monetary value of significant fines and total number of non-monetary sanctions/convictions for non-compliance with environmental laws and regulations.
Environmental Law Non-compliance  
Aspect: Overall Information Links
EN30
Total environmental protection expenditures and investments by type.
Environmental Protection Expenditures
  Page(s)
2009 WHR 10-K 4
Labor Practices and Decent Work
Labor Practices and Decent Work: Disclosure on Management Approach Information Links
LA
DISCLOSURE ON MANAGEMENT APPROACH Provide a concise disclosure on the following Management Approach items with reference to the Labor Aspects listed below. The ILO Tripartite Declaration Concerning Multinational Enterprises and Social Policy (in particular the eight core conventions of the ILO) and the Organisation for Economic Cooperation and Development Guidelines for Multinational Enterprises, should be the primary reference points.
  • Employment;
  • Labor/Management Relations;
  • Occupational Health and Safety;
  • Training and Education; and
  • Diversity and Equal Opportunity.
Labor Practices Disclosure on Management Approach
  Page(s)
Global Labor and Employment Guidelines
Labor Practices and Decent Work Performance Indicators
Aspect: Employment Information Links
LA2
Total number and rate of employee turnover by age group, gender, and region.
Employee Turnover  
LA3
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. [Identify benefits offered to all employees and indicate whether/where coverage differences exist between full and part-time employees]
Employee Benefits  
Aspect: Labor/Management Relations Information Links
LA4
Percentage of employees covered by collective bargaining agreements
Collective Bargaining Coverage  
LA5
Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.
Notice Operational Changes  
Aspect: Occupational Health and Safety Information Links
LA6
Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.
Health & Safety Committees  
LA7
Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities by region. Please include industry benchmarks, if available, in Additional Comments.
Injury Fatality Rates  
LA8
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.
Disease Education Programs  
LA9
Health and safety topics covered in formal agreements with trade unions.
Trade Union Health & Safety  
Aspect: Training and Education Information Links
LA10
Average hours of training per year per employee by employee category.
Average Hours Training  
Aspect: Diversity and Equal Opportunity Information Links
LA13
Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.
Diversity Indicators  
Human Rights
Human Rights: Disclosure on Management Approach Information Links
HR
DISCLOSURE ON MANAGEMENT APPROACH Provide a concise disclosure on the following Management Approach items with reference to the Human Rights Aspects listed below. The ILO Tripartite Declaration Concerning Multinational Enterprises and Social Policy (in particular the eight core conventions of the ILO which consist of Conventions 100, 111, 87, 98, 138, 182, 20 and 1059), and the Organisation for Economic Cooperation and Development Guidelines for Multinational Enterprises should be the primary reference points.
  • Investment and Procurement Practices;
  • Non-discrimination;
  • Freedom of Association and Collective Bargaining;
  • Abolition of Child Labor;
  • Prevention of Forced and Compulsory Labor;
  • Complaints and Grievance Practices;
  • Security Practices; and
  • Indigenous Rights.
Human Rights Disclosure on Management Approach
  Page(s)
Global Labor and Employment Guidelines
Human Rights Performance Indicators
Aspect: Investment and Procurement Practices Information Links
HR1
Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening.
Agreements w/ Human Rights Clauses  
HR2
Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken.
Supplier Screening  
Aspect: Freedom of Association and Collective Bargaining Information Links
HR5
Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.
Collective Bargaining Risk  
Aspect: Child Labor Information Links
HR6
Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.
Child Labor Risk  
Aspect: Forced and Compulsory Labor Information Links
HR7
Operations identified as having significant risk for incidents of forced or compulsory labor, and measures taken to contribute to the elimination of forced or compulsory labor.
Forced Labor Risk  
Society
Society: Disclosure on Management Approach Information Links
SO
DISCLOSURE ON MANAGEMENT APPROACH Provide a concise disclosure on the following Management Approach items with reference to the Society Aspects:
  • Community;
  • Corruption;
  • Public Policy;
  • Anti-Competitive Behavior; and
  • Compliance.
Society Disclosure on Management Approach
  Page(s)
Code of Ethics
Supplier Code of Conduct
Society Performance Indicators
Aspect: Public Policy Information Links
SO6
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.
Political Contribution
  Page(s)
U.S. Political Contributions, Disclosures and Trade Associat...
Product Responsibility
Product Responsibility: Disclosure on Management Approach Information Links
PR
DISCLOSURE ON MANAGEMENT APPROACH Provide a concise disclosure on the following Management Approach items with reference to the Product Responsibility Aspects:
  • Customer Health and Safety;
  • Product and Service Labeling;
  • Marketing Communications;
  • Customer Privacy; and
  • Compliance.
Product Responsibility Disclosure on Mgmt. Approach
  Page(s)
Code of Ethics
Privacy Policy
Product Responsibility Performance Indicators
Aspect: Marketing Communications Information Links
PR6
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
Marketing Law Programs  
Aspect: Compliance Information Links
PR9
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services
Total Non-compliance Fines