This 2010 GRI report, based on the G3 Guidelines, supplements our 2010 sustainability report. We are self-declaring a GRI Application Level of "B."

You may view the the GRI application level table for clarification as to the basis for our application level.

Our full GRI report may be viewed in PDF form for printing or review purposes.
1. Strategy and Analysis Information Links Page(s)
Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy.
CEO Statement  
Description of key impacts, risks, and opportunities.
Key Impacts, Risks, Opportunities
2011 Annual Report  
2011 Whirlpool 10K  
Carbon Disclosure Project  
Code of Ethics  
EHS Policy  
Sustainability Reporting  
2. Organizational Profile Information Links Page(s)
Name of the organization.
Whirlpool Corporation  
Primary brands, products, and/or services.
Primary Brands, Services  
Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.
Operational Structure
2011 Whirlpool 10K  
Location of the organization's headquarters.
Whirlpool Corporation
2000 N. M-63
Benton Harbor, Michigan 49022
Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.
Countries of Operation
2011 Whirlpool 10K  
Nature of ownership and legal form.
Legal Form
2011 Whirlpool 10K 15
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
Markets Served
2011 Annual Report  
Scale of reporting organization:
Scale of Organization
2011 Proxy  
2011 Whirlpool 10K  
Significant changes during the reporting period regarding its size, structure, or ownership including:

- The location of, or changes in operations, including facility openings, closings, and expansions; and

- Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations).
Significant Changes
2011 Whirlpool 10K  
Awards received in the reporting period.
Awards Received  
3. Report Parameters
Report Profile Information Links Page(s)
Reporting period (e.g., fiscal/calendar year) for information provided.
Reporting Period  
Date of most recent previous report (if any).
Previous Report  
Reporting cycle (annual, biennial, etc.).
Whirlpool Corporation anticipates reporting GRI data on an annual basis.  
Contact point for questions regarding the report or its contents.
Contact Point  
Report Scope and Boundary Information Links Page(s)
Process for defining report content, including:

- Determining materiality;
- Prioritizing topics within the report; and
- Identifying stakeholders the organization expects to use the report.
Define Report Content  
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers).
Boundary of Report  
State any specific limitations on the scope or boundary of the report.
Limit on Report Scope  
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.
Basis for Reporting  
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.
Data Measurement & Calculations  
Explanation of the effect of any restatements of information provided in earlier reports, and the reasons for such restatement (e.g., mergers/acquisitions, change of base years/periods, nature of business measurement methods).
Whirlpool Corporation has no changes to report from previous reporting periods.  
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
Whirlpool Corporation has no changes to report from previous reporting periods.  
Table identifying the location of the Standard Disclosures in the report.
GRI Content Index  
Assurance Information Links Page(s)
Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s).
Assurances Practices
2011 Whirlpool 10K  
Supplier Code of Conduct  
Code of Ethics  
Global Labor and Employment Guidelines  
4. Governance, Commitments, and Engagement
Governance Information Links Page(s)
Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.
Structure, Committees  
Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement).
Chair/CEO Separation  
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
Communicate with Board
2012 Proxy 16-19
Code of Ethics  
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance).
Compensation Linkage  
Processes in place for the highest governance body to ensure conflicts of interest are avoided.
Conflicts of Interest
2012 Proxy  
Corporate Goverance Guidelines and Policies 17-20
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.
Economic, Environmental, Social Values
Supplier Code of Conduct  
Code of Ethics  
Whirlpool Vision and Values  
EHS Policy  
Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
Economic, Environmental, Social Oversight
Code of Ethics  
EHS Policy  
Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance.
Board Evaluation
2012 Proxy  
Corporate Goverance Guidelines and Policies  
Whirlpool Bylaws  
Whirlpool Board Committee Charters  
Commitments to External Initiatives Information Links Page(s)
Explanation of whether and how the precautionary approach or principle is addressed by the organization.
Precautionary Approach
EHS Policy  
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.
Principles Endorsed
Carbon Disclosure Project  
WHR Expands in Michigan  
WHR Announces New Mftg in Tenn  
Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization:

- has positions in governance bodies;

- participates in projects or committees;

- provides substantive funding beyond routine membership dues;

- views membership as strategic.
Stakeholder Engagement Information Links Page(s)
List of stakeholder groups engaged by the organization.
Stakeholders Engaged
Supplier Code of Conduct  
Code of Ethics  
2010 WHR 10-K 12
Basis for identification and selection of stakeholders with whom to engage.
Identify Stakeholder  
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.

Also please indicate the principles formulated at corporate level that guide your company's stakeholder engagement at site level. Please attach/provide supporting documents or indicate website.
Stakeholder Engagement  
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.
Engagement Result
Riverview Campus Opens  
Whirlpool and Habitat for Humanity  
Sustainability Reporting  
WHR Announces New Mftg in Tenn  
5. Management Approach and Performance Indicators
Economic: Disclosure on Management Approach Information Links Page(s)
DISCLOSURE ON MANAGEMENT APPROACH - Concise disclosure on the Management Approach items outlined below with reference to the following Economic Aspects:
  • Economic Performance;
  • Market Presence; and
  • Indirect Economic Impacts.
Economic Disclosure on Management Approach
2011 Whirlpool 10K  
2011 Annual Report  
Whirlpool and Habitat for Humanity  
Economic Performance Indicators
Aspect: Economic Performance Information Links Page(s)
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
Economic Value Generated
2011 Whirlpool 10K  
Financial implications and other risks and opportunities for the organization's activities due to climate change.
Climate Change Financial Risk
WHR Expands in Michigan  
WHR Announces New Mftg in Tenn  
Coverage of the organization's defined benefit plan obligations.
Benefit Plan Coverage
2011 Whirlpool 10K  
Significant financial assistance received from government.
Governmental Financial Assistance
Whirlpool Corp 2008 10-K F-4, F-42
2009 WHR 10-K F-4, F-47
2011 Whirlpool 10K F-4, F-38
2010 WHR 10-K F-4, F-46
Aspect: Market Presence Information Links Page(s)
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.
Local Supplier Use
Supplier Code of Conduct  
Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.
Local Hiring  
Aspect: Indirect Economic Impacts Information Links Page(s)
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.
Local Investment Impact  
Environmental: Disclosure on Management Approach Information Links Page(s)
DISCLOSURE ON MANAGEMENT APPROACH - Concise disclosure on the Management Approach items outlined below with reference to the following Environmental Aspects:
  • Materials;
  • Energy;
  • Water;
  • Biodiversity;
  • Emissions, Effluents, and Waste;
  • Products and Services;
  • Compliance;
  • Transport; and
  • Overall.
Environmental Disclosure on Management Approach
Whirlpool and the Environment  
EHS Policy  
Environmental Performance Indicators
Aspect: Materials Information Links Page(s)
Percentage of materials used that are recycled input materials.
Use of Recycled Input  
Aspect: Energy Information Links Page(s)
Direct energy consumption by primary energy source.
Direct Energy Use  
Indirect energy consumption by primary source.
Indirect Energy Use  
Energy saved due to conservation and efficiency improvements.
Energy Saved  
Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives.
Product Energy Saved  
Aspect: Water Information Links Page(s)
Total water withdrawal by source.
Water Withdrawal  
Percentage and total volume of water recycled and reused.
Water Reused  
Aspect: Biodiversity Information Links Page(s)
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
Biodiverse Land  
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
Impact on Biodiversity
Sustainability Reporting  
Aspect: Emissions, Effluents, and Waste Information Links Page(s)
Total direct and indirect greenhouse gas emissions by weight.
Direct, Indirect Greenhouse Gas
WHR Corporate Webpage - EHS Data  
Other relevant indirect greenhouse gas emissions by weight.
Other Indirect Greenhouse Gas  
Initiatives to reduce greenhouse gas emissions and reductions achieved.
Greenhouse Gas Reductions  
Emissions of ozone-depleting substances by weight.
Ozone-Depleting Emissions  
NOx, SOx, and other significant air emissions by type and weight.
NOx, SOx & Other Air Emissions  
Total water discharge by quality and destination.
Water Discharge  
Total weight of waste by type and disposal method.
Total Waste  
Total number and volume of significant spills.
Significant Spills  
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.
Hazardous Waste  
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff.
Water Discharge Impact  
Aspect: Products and Services Information Links Page(s)
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
Mitigate Product Impact
Energy and Water Saving  
Percentage of products sold and their packaging materials that are reclaimed by category.
Sold Products Packaging Reclaimed  
Aspect: Compliance Information Links Page(s)
Monetary value of significant fines and total number of non-monetary sanctions/convictions for non-compliance with environmental laws and regulations.
Environmental Law Non-compliance  
Aspect: Transport Information Links Page(s)
Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce.
Transport Impact  
Aspect: Overall Information Links Page(s)
Total environmental protection expenditures and investments by type.
Environmental Protection Expenditures  
Labor Practices and Decent Work
Labor Practices and Decent Work: Disclosure on Management Approach Information Links Page(s)
Concise disclosure on the following Management Approach items with reference to the Labor Aspects listed below. The ILO Tripartite Declaration Concerning Multinational Enterprises and Social Policy (in particular the eight core conventions of the ILO) and the Organisation for Economic Cooperation and Development Guidelines for Multinational Enterprises, should be the primary reference points.
  • Employment;
  • Labor/Management Relations;
  • Occupational Health and Safety;
  • Training and Education; and
  • Diversity and Equal Opportunity.
  • Equal remuneration for women and men. [G3.1 Reporting Only]

Labor Practices Disclosure on Management Approach
Global Labor and Employment Guidelines  
Labor Practices and Decent Work Performance Indicators
Aspect: Labor/Management Relations Information Links Page(s)
Percentage of employees covered by collective bargaining agreements
Collective Bargaining Coverage  
Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.
Notice Operational Changes  
Aspect: Occupational Health and Safety Information Links Page(s)
Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.
Health & Safety Committees  
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.
Disease Education Programs  
Health and safety topics covered in formal agreements with trade unions.
Trade Union Health & Safety  
Society Performance Indicators
Aspect: Corruption Information Links Page(s)
Percentage and total number of business units analyzed for risks related to corruption.
Corruption Risk  
Percentage of employees trained in organization's anti-corruption policies and procedures.
Anti-Corruption Training  
Aspect: Public Policy Information Links Page(s)
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.
Political Contribution
U.S. Political Contributions, Disclosures and Trade Associat...  
Product Responsibility
Product Responsibility: Disclosure on Management Approach Information Links Page(s)
DISCLOSURE ON MANAGEMENT APPROACH - Concise disclosure on the following Management Approach items with reference to the Product Responsibility Aspects:
  • Customer Health and Safety;
  • Product and Service Labeling;
  • Marketing Communications;
  • Customer Privacy; and
  • Compliance.

Product Responsibility Disclosure on Mgmt. Approach
Code of Ethics  
Privacy Policy  
Product Responsibility Performance Indicators
Aspect: Customer Health and Safety Information Links Page(s)
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.
Product Safety Assess  
Aspect: Product and Service Labeling Information Links Page(s)
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.
Product Information Labeling  
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
Labeling Non-compliance  
Aspect: Marketing Communications Information Links Page(s)
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
Marketing Law Programs